The Alliance Adaptive Business Ecosystem Model

The framework uniquely:

• Embodies a co-adapting, outside-in approach to business, one that facilitates compelling customer experiences and enables outcomes they find meaningful and of value.
• Recognizes that social media impacts customer decisions and is potentially a rich source of customer insight and demand creation.
• Engages leaders and employees across traditional functional units in generative and collaborative interactions that optimize organizational alignment, metrics, goals, and customer centered strategies and solutions.
• Motivates employees to take co-operative and complimentary roles that deliver customer value, rather than performing internally focused tasks.
• Integrates implicit learning with work to help leaders, employees, and partners see the implications of change and to take adaptive action.